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Making calls to uk from Turkey

Throbbit23
Visitor

‎07-09-2023 12:50 PM

I cannot get an EE signal to text and make calls from Turkey to the UK. I have unlimited data, so do not need more data. I need an EE signal. 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎07-09-2023 01:14 PM

Hello @Throbbit23 ,

Welcome to the community,

Did you activate roaming on your account?

Have you tried rebooting your phone or done a manual search for a network?

Just to let you know, your unlimited data has nothing to do with roaming, roaming costs are extra, you may want to check here:

https://ee.co.uk/help/mobile/roaming/roaming-costs

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

‎07-09-2023 06:35 PM

Using your phone abroad is called roaming - EE only operates in the UK but offers roaming facilities for you to use foreign networks.

If you're on PAYG, roaming is automatically enabled once you've used your phone in the UK

If you're on pay-monthly, you need to enable roaming - which is normally done by texting ROAMING to 150 before travelling.

Which are you?