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Losing mobile service abroad, losing patience

hellan
Investigator
Investigator

Hi, I went abroad for two weeks, as soon as I landed and turned the airplane mode off, I couldn't connect to the network. No signal, no service no nothing. Then, after playing with my phone for several hours I managed to connect to the network somehow, but it would disconnect after EXACTLY 2 minutes (I timed it countless times, exactly 120 seconds and it's off). After factory resetting the phone couple of times, which didn't help at all, I managed to make it work by tweaking some of the APN settings and setting the connection to 2g preferred only. But even that didn't help long-term, it worked for a day or so, and now it stopped working again. Now I can get it to work by disabling and reenabling sim card with 2g preferred network, but it lasts for few minutes before disconnecting again. It's frustrating, infuriating and I can't even connect long enough to call support service. Please help anyone.

 

Thanks

10 REPLIES 10

There's various parameters that feed into the auto-selection criteria, but you can always try manually selecting an alternate network as a diagnostic exercise.