Lack of interest from the company

[Abdrafi1998]

I have a two-year subscription for £25, but for the past two months I've been receiving messages saying I'm subscribing to something and will have to pay £40. I've contacted the company more than six times and even visited branches, but to no avail. This is extremely frustrating, and I need a solution to this problem, otherwise I will cancel my subscription and never return.

[Chris_B · Accepted solution]

@Abdrafi1998   Is that a EE subscription service or from a 3rd party ? If it’s a  third-party then you need to cancel this with them yourself. This has nothing to do with EE,  your EE bill is just the payment method for that subscription.