Is this a legitimate EE email address?

[Mrsvb]

My husband just received email from ee@eemail.ee.co.uk confirming an order for a new device and a new monthly payment plan he definitely didn’t order. Is this a legit EE email address? Our first thought was it’s a scam,  but the links go to the official EE website so now we’re worried someone has set up an account using his details. Is this even possible!? 

[chistery]

HI @Mrsvb 

It's a valid email address that EE use, but they can also easily be spoofed.  I would suggest you call EE and check the validity of the email.

https://ee.co.uk/contact-ee 

[Leanne_T]

Hi @Mrsvb 

Thanks for coming here. 

Please call us as @chistery has advised so the team can get this looked into for you and check if this is an error. 

Let me know how you get on. 

Leanne 🙂