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Is my phone switched on for roaming? I have already paid

Krugerpark1
Explorer

‎20-09-2023 03:17 PM

Is my phone switched on for roaming? I have already paid for it

 

 

0 Helpful
6 REPLIES 6
Katie_B
EE Community Support Team

‎20-09-2023 05:08 PM

Hello @Krugerpark1. 

We have no account access here on the community so we are unable to check. 

Have you text ROAMING to 150? this activates roaming for you. 

Do you know if you have already purchased Roaming Pass for £15?

Speak soon, 

Katie

0 Helpful
bristolian
EE Community Star
EE Community Star

‎20-09-2023 06:20 PM

What you've paid for is a billing add-on, it is separate from the roaming facility which is free.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎20-09-2023 07:47 PM

Are you on contract or PAYG? Previous answers apply only to contract, not PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Krugerpark1
Explorer
In response to XRaySpeX

‎21-09-2023 10:36 AM

Contract
0 Helpful
Krugerpark1
Explorer
In response to Katie_B

‎21-09-2023 10:39 AM

Hi Katie. Will switch on roaming when I leave for holiday. I have already paid and I am on a contract phone.

Thanks x
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Krugerpark1

‎21-09-2023 10:46 AM

No problem @Krugerpark1 🙂

James

0 Helpful