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International roaming

Riley1999
Investigator
Investigator

‎12-08-2022 10:14 AM

I recently purchased a £30 sim to have 100gb while i travel Europe, i was told if i just put the sim in then im good to go, yet i have no data and cannot make calls or send texts??? Cannot call ee because i have no credit to call!

What do i do?

0 Helpful
12 REPLIES 12
Riley1999
Investigator
Investigator
In response to Schockwave

‎12-08-2022 01:10 PM

No worries, i will try to organise a refund if possible
0 Helpful
Schockwave
EE Community Star
EE Community Star
In response to Riley1999

‎12-08-2022 01:13 PM

@Riley1999 , good luck, but if you explain nicely when you get back, they may be able to help.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
Riley1999
Investigator
Investigator
In response to Schockwave

‎12-08-2022 01:16 PM

Thankyou