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International call

Sajedesp
Explorer

Hello, I activated the international calling package yesterday, but now I can’t call Iran. What should I do?

4 REPLIES 4
rkelly1
Prodigious Contributor
Prodigious Contributor

Do you get a recorded mesasge along the lines of 'calls to this number are barred' when you try to call?

bristolian
EE Community Star
EE Community Star

And if you don't get the recorded announcement that the previous post mentions... what happens instead?

Yes
Chris_S
EE Community Support Team

Thank you for letting us know @Sajedesp 

If you have a spend cap on your account, it may prevent you from making a chargeable call.

Could you try adjusting the spend can, then attempt the call again please?

Chris S