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I want to turn off IMEIs from the lost or stolen device

Tharshin
Explorer

mobile network operator shown as

they originated the report. Onig mobile network operators can add or remove IMEls from the lost or stolen Device Registry. 

The operator that flagged the device in the Device
Registry is: EE T-Mobile - United Kingdom

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

@Tharshin , have you reported your device as lost or stolen? This you need to do and then EE will send you a replacements SIM card and blacklist your device, this is the only way to do it. See my signature for contacting customer service.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.