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I can’t use my phone

Kondareva
Visitor

‎25-08-2025 03:48 PM

I can’t to use my phone ,can’t calling and can’t get calls 

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎25-08-2025 04:53 PM

Does your phone show network coverage? When were you last able to make a call? When were you last able to receive a call? What happens when you try making a call? Can you send or receive text messages? Can you use mobile data?

Northerner
EE Community Star
EE Community Star

‎25-08-2025 06:26 PM

Hi @Kondareva 

  1. What device and was it purchased from EE.
  2. Are you in the UK.
  3. Are you on EE PAYG or pay monthly contract.

Thanks 



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