How to use my phone in Qatar?

[Howlecki]

Currently in Qatar, had a text this morning to inform me that as I have a spend cap in place EE have now barred some services including using my phone abroad. How do I remedy this? 

[Katie_J · Accepted solution]

Hello @Howlecki. 

If you are the account holder you can remove your spend cap online through your My EE. 

Please follow these steps via the app: Mobile Plan > Settings > Spend Cap

Or these steps via My EE Online: Account Settings > Manage your Plan > Spend Cap

Katie