02-05-2023 01:01 PM
Hi,
I am trying to figure out how I have been charged for retrieving a voicemail message whilst abroad as I use visual voicemail? There is nothing in my device call history which suggests I called voicemail. So how have I done this? Thanks.
02-05-2023 01:37 PM - edited 02-05-2023 01:40 PM
@may755 Even with visual voicemail you are retrieving a voicemail. Visual voicemail just breaks down each voicemail so you can select which ones you want to listen to instead of having to listen to all of them in order.
Your device phone records don’t list when you call your voicemail.
The best way to stop this happening is to turn off voicemails when you go abroad
02-05-2023 02:09 PM
Oh I see. I just assumed it just downloads it using data.