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How do I turn content lock off

pjdring
Visitor

‎02-02-2023 10:41 PM

 
0 Helpful
2 REPLIES 2
Burts30
Explorer

‎02-02-2023 11:38 PM

Hi Pjdring, you won’t be able to turn it off until the My EE apps updated, but quite simple, on the app too left corner is 3 lines, click that > settings > restrictions. I’m sure you need to upload credit card details for age verification. 
hope that helps 

 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎03-02-2023 12:40 AM

@pjdring : Are you on contract or PAYG?

Follow Switching Content Lock OFF or ON if you are on contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP