Hi @Donnaredwin
- Are you in the UK.
- Are you on EE PAYG or pay monthly contract.
- What device do you have and where did you buy it
Can you text BA to 150, what does it say.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.