Hi will i be charged for answering a customer satisfaction text number was 60243
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-09-2019 12:27 PM
just answered 4 questions via text from an insurance company, the number was 60243, will i be charged for this - i have unlimited texts
thanks
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-09-2019 01:56 PM
It should have told you the cost, if any. You'll need to contact the sender to find out:
The PSA has the following information about the shortcode number below:-
60243
Customer care number
0207 292 2458
Customer care email
Customer care website
Soprano Design Pty Ltd has not provided this information
Search result provided by
Soprano Design Pty Ltd
Service connected on
08 March 2019
Service terminated on
This service is still operating
Name of service
Marketing Text
Type of service
Purchase - other
Service description
This is a marketing text please contact helpdesk@metavante.eu for assistance
How much does this service cost?
This is a marketing text please contact helpdesk@metavante.eu for assistance
If you would like to find out more about this service or have a question about it, then you should contact the service provider below.
Soprano Design Pty Ltd
Level 11, 132 Arthur Street
North Sydney
NSW 2060
Australia
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
16-01-2020 07:37 PM
Hi buddy, did you manage to find out if you were charged?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
17-01-2020 08:01 AM
Hi @Akingh,
Welcome to the EE Community. 🙂
Where you contacted by the same number?
Did the initial text mention you'd be charged for replying?
Thanks
James
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
26-11-2020 10:46 AM
Hi all.
Had this today, no mention about price at all. Originated from Churchill insurance.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
26-11-2020 12:29 PM
Hi @SlimmPete
Welcome to the community.
Have you replied to the text message today?
If so, do you have any extra charges showing within your My EE account?
Thanks.
Leanne.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
26-11-2020 01:00 PM
Hello.
Replied to only one question, no charges so far. But it says some charges might be seen later.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
26-11-2020 01:07 PM
Thanks @SlimmPete
Thanks for the quick reply.
Can you check again in 24 hours and let me know if you have been charged for sending the text?
Thanks 🙂
Leanne.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-12-2020 06:55 PM
Sorry for late reply, I totally forgot. Just checked and there is no extra charges on my account.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-12-2020 08:13 AM
