Help, was this genuinely EE or a scam call...

[Isabell01]

Hi this number keeps ringing, and it’s claimed to be EE it shows as alert so have been ignoring it yet when blocked it can still call me? Was hoping I could get my answer here?

the number is 0191 594 6541...

[gurudave]

Thankyou Peter.

They somehow can send text message from the official ee text message system, so they have somehow hacked your text message system 

I will try later to report, but please feel free to do so too, as I just made up a figure of how much my bill was and the guy on the phone had an Indian accent but he said straight away he will taken 40 percent off, which did not gel with me. He maybe UK based, I have no idea

[Peter_W]

Thanks for giving us a bit more detail here, @gurudave.

Our text message system definitely won't have been hacked, but I'd still like check a few things here so we can get an idea of what could have happened. 

What exactly did the message they sent you say?

Feel free to pop up a screenshot, but make sure to mask any personal details. 

Also did you provide any personal information to the person on the call?
Peter