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Help, was this genuinely EE or a scam call...

Isabell01
Visitor

Hi this number keeps ringing, and it’s claimed to be EE it shows as alert so have been ignoring it yet when blocked it can still call me? Was hoping I could get my answer here?

 

the number is 0191 594 6541...

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

It's sorta genuine. It's from Inspired, an EE Direct partner

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

11 REPLIES 11
XRaySpeX
EE Community Star
EE Community Star

It's sorta genuine. It's from Inspired, an EE Direct partner

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Nicolepyper1
Visitor

I have had the same ? Did you find out 

Yes, @Nicolepyper1 , I told OP above.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
SyedAli2
Explorer

I have received a Call from this number 0191 594 6541 claiming to be EE but when I asked for his name he didn’t wanted to give me his full only said his first name is Owen and he won’t give me his full name. Is this a genuine call from EE ?

XRaySpeX
EE Community Star
EE Community Star

@SyedAli2 : As I've already told OP, It's from Inspired, an EE Direct partner

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
SyedAli2
Explorer

Seems like we are receiving call from the same number I just spoke to EE they said it’s not them so likely it is a scam 

The 0191 number is not in that list.

They called me , sent me an ee text message , which was from where my usual ee text messages come from. 

They offered me 40% off my bill but wanted my email address, and said they had all details ready to tell me back, once i confirmed my email address.

I could have done with the discount due to financial uneasiness,  but I declined their offer as I was not sure

I called tthe number back and there was no calls being accepted there on 01919226541

Peter_W
EE Community Support Team

Hi @gurudave!
Welcome to the Community, and thanks for taking the time to flag this, too 😊

Whilst our partners do sometimes call from 0191 numbers, this isn't one we have listed anywhere, so you were definitely right to be wary here. 

If you can please report this to us via the form here, this will get it flagged with our security team for further investigation.

Peter

XRaySpeX
EE Community Star
EE Community Star

@gurudave : It musta been 3 years ago when I replied & still seems to be confirmed by many Who Called Me sites.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP