The EE Community

“Your Smart Watch has had a problem downloading the eSIM, and EE Plan Expired

So here's my saga...I have iPhone (phone1) paired to my Watch Ultra 2. I added Mobile Data Phone plan earlier this week, no issue. eSim downloaded and text to confirm the £7 charge is already part of my mobile plan.  This has worked since.Three days ...

Downloads soeeds are shocking. Not getting wi/fi speed either. Did to begin

Download speed is shocking and so is wi/fi speed. Not what I'm meant to be getting for what I pay

No-charge roaming in EU.

I am looking at taking a new plan out with EE. The Unlimited All Rounder plan states No-charge roaming in EU.Does that mean there will be no roaming charges in the EU

Cancelled plans not showing up on my account

Cancelled a plan for a tablet and an Internet booster on my account and it's not showing up Am not happy with this as my husband has recently retired and don't want to pay for devices that are no longer used

Hi I want 5 sim only and home internet 

SMS

Hi EE Team,I have an active EE SIM ******** I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messages?Than...

Account cancelled WRONGLY by EE agent! Stuck in US with no phone!

I've been an EE customer for YEARS. Contracts and then just monthly pay as you go scenario. They screwed me about with access when in USA, so i was obliged to go to a much more expensive bill just to get the roaming i needed. Then it seemed like a co...

Hub reboot issues

This never happened with the old black BT hub but now everytime my EE hub reboots , as yesterday due to a power  cut , it will not reconnect my broadband if anything if plugged into the ports .EE claimed this has always been the case but for many yea...