Going benidorm
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28-03-2024 05:28 PM
can some please help me I'm going benidorm on Saturday never been abroad before and want to know if I can use my phone data in benidorm without charge does this picture mean I can use my data and calls in Spain without it costing me thanks 👍🏻
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28-03-2024 05:32 PM
@Matthewbfc : Only, as it states, if you have the Roam Abroad Pass.
You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £25 / billing month.
As you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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28-03-2024 05:52 PM
Providing the criteria you have selected are correct, the results you have been shown would be correct
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28-03-2024 07:45 PM
Hi @Matthewbfc
What tariff are you on?
Do you have any inclusive extras (full works, all rounder tariffs)
Also watch out for free WiFi and if you use it only use over a VPN including in your accommodation. Make sure any tracking app is active and you can wipe remotely, consider adding a SIM pin and lastly have a good time 👍🏻
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
