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Download my bill
I am trying to download the bill from website and EE app. But I couldn't find out a bill from both of them. I subscribed a monthly plan. Please help to download the PDF file
Strange number in the EE app
Why all of a sudden am I seeing two phone numbers in my app immediately after logging in with a heading / prompt of “Choose a device?I’ve had the same number for close to 30 years, and I do not recognise the second number. I have had the app for at l...
No internet - 'good connection' according to you
All evening my internet has been down on mobile data - according to yourselves the connection has been good. I have restarted my device - checked updates - turned airplane on and off. Because of this I have missed important work related emails. I u...
ONT box in integral garage
I've got Openreach coming out in 10 days to install my FTTP. In an ideal world I would have the ONT fitted where the current BT master phone socket is in our kitchen but it won't fit in that space. The current copper line comes in through the garage...
Resolved! Smart benefits question
Soon I will be upgrading from a legacy plan to a new sim only plan, as the current one is rolling over since Oct 2017, and isn't fit for purpose. This new plan includes a generous data allowance and one smart benefit, however I forgot to ask the upgr...
Problem internet,None Apps don't work
HIHere's the problem:Only Instagram, Telegram and other messengers work️Browser, YouTube, navigation don't work️The EE app shows that everything is active and fineI don't know if it's related to my trip a week ago from holiday, I had roaming connecte...
Wifi plus flashing orange
I have connected a new router but when trying to connect the wifi plus it just flashes orange but does nothing else. Please help.
Smart Wifi Pro extenders
New to EE. Swapped from BT which worked flawlessly, however I am struggling with issues and wondered if I am alone with this or whether these are common.I have a modern 3 story house with the SmartHub in the front lounge on left of house, with one ex...
Resolved! Disney plus app on EE Tv
This is not on the apps list. Can I add it on to it? I tried to share screen from my iPhone but it didn’t work
TP Link MR6400 router used to work for years until today - any ideas?
So, have had a TP Link MR6400 with an EE sim card for a few years and all was working fine until today.Now, it fails to connect to the internet.I gather that EE were doing some work in the local area very recently, possibly today but it is hard to fi...
Latest from our Blog
EE Learn Live
This year Learn Live is back on Thursday 20th February at the White Rabbit, Shoreditch. What is Learn Live? Learn Live is an event aimed at 11-14 year old's (with their guardian), and an opportunity ...
Passkeys for your EE ID
This month we’re helping you get super secure with the launch of passkey. Set up passkey from the EE app (or the Profile section on ee.co.uk) and you’ll be able to use it to log in, instead of remembe...
Introducing the new Samsung Galaxy lineup - Powered by Galaxy AI
Introducing Samsung’s all new Galaxy S25 series, including the Galaxy S25, Galaxy S25+ and Galaxy S25 Ultra. The Samsung Galaxy S25 Series’ features the new One UI 7 interface, helping to simplify the...
New locations for 5G standalone
We’re bringing our 5G standalone network to 16 new locations before the end of the year with more locations to follow. That means EE’s most advanced mobile network will be live in more than 30 major...
