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Community Activity
I'm trying to buy a Sim only deal but the form has errors that can't be fixed
Every time I try to go through the check out process for a sim only deal the form comes up with two error boxes at the top of the page. One says I've entered my email wrong and the other says there are errors on the page. First, there isn't even a bo...
Resolved! Inclusive Extra Inclusive Extra ROAM ABROAD Pass
I want to just add it and be able to use my Internet in USA
Still getting contact and bill queries for ended contact
I'm still getting contact from EE regarding a contact I ended many months ago. I've cancelled the DD and still getting letters saying I must reinstate it. Trying to find an email contact as phoning is not easy with work commitments. Obviously my a...
Resolved! Not receiving OTP from Amazon
I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...
Contract Renewal: SIM Only - Why does EE post a new SIM?
Hi,I renewed my two-year contract. SIM only. Upon check-out, EE claimed they would send me a new SIM. Does anyone have any experience with this? I am overseas so the current SIM in my phone better not stop working, otherwise I am stuffed because of M...
Charging for device even after contract ends
Hi, My first time posting here and unfortunately it’s not a positive post…. So, 2 years ago I took out an Apple Watch Ultra contract with EE. This contract included the watch being paid off and some data every month. Ok, so aside from the eye-waterin...
Resolved! Can't link broadband or mobile to my EE account
I've recently moved my mobile back to EE as well as upgrading my legacy broadband to Fibre. However my account only shows my legacy (now cancelled) broadband and no phone or fibre. I've called multiple times, had several tickets raised and I'm still ...
ACTUALLY URGENT!! - Roaming in China
This is an urgent request for help, serious answers only please.My son is onboard a container ship bound for Shanghai due to dock on 28th April.He is disembarking for emergency repatriation to the UK.He needs access to mobile calls using his EE SIM o...
Billing
My direct debit failed and now EE is saying I owe them £405, on Monday it was only £189! I don’t know what to do! I am abroad and can’t get into a shop! I am worried they will just keep jacking up the debt and I can’t afford it
