Community Activity

5g

Hi have a sim only subscription and haven't had 5g since I've had it in my phone. Is 5g not including with these sims it not clear anywhere

Report suspicious phone number

I’m only here to let people know and to warn them and hopefully EE was the one message that I had a special phone call and the person on the other line was just speaking another language and I knew straight away. It wasn’t a correct number so I block...

Dorann by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Hacked

Think I may have identity stolen it's showing I have a pixel 7 which I have and then another one on the account 

£10 Pay As You Go pack only gives me 5gb not 8gb

I only get 5gb and a 2.9gb boost but it says for £10 you get 8gb and I tried texting 150 STOP and doing the steps and then putting the money in but it just renewed my £10 for 5gb pack and I want to change it. Anyone know what to do?

Eshan1 by Explorer
  • 25 Views
  • 2 replies
  • 0 Helpful

Being charged twice

So I've recently paid my latest bill for £58 amd its been over a week since I paid it and now I get a notification from my bank saying a direct debit is due even tho I've paid last week I'm abut confused 

BigHaze by Contributor
  • 2248 Views
  • 9 replies
  • 1 Helpful

PAC

Hi I have been waiting for 3 days on my old number transferring over - is this normal? Can I actually get to speak to someone from customer service? 

Sony D charges to my EE account not mine

I have received £231 of charges in 1 month to Sony D. EE will not help me and tell me to call the billing company… they cannot do anything about this either. I do not even have a PlayStation. We do not have any text of these charges absolutely nothin...

steph818 by Visitor
  • 5905 Views
  • 77 replies
  • 31 Helpful