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Community Activity
linking new device
needed to renew my re plan for data and tried to get into my account and link my new phone on my new device. been trying for days with no luck saying my informations wrong when it’s clearly not!! any help?
Mis-sold Flex Pay upgrade in store
Hey all, I hope someone would be able to provide some insight to an issue I believe i'm facing.I was in store 2 days ago to upgrade my contract via the upgrade anytime feature (for £100) which I always ensure I take with any contract as I typically u...
EE Mobile does not support VOIP
Have seen a few posts about EE users not supporting VOIP devices on their mobile network.I can confirm that this is indeed the case.Despite calls to EE business and them saying that VOIP devices are not blocked (after the typical "try turning it off ...
Scam Guard removed by EE
got message this morning that EE have removed scam guard from my mobile account, I've not requested the removal and with the number of scammers around I want to be able to see if it is a suspected scammer calling meAnyone why EE is removing the servi...
ACTUALLY URGENT!! - Roaming in China
This is an urgent request for help, serious answers only please.My son is onboard a container ship bound for Shanghai due to dock on 28th April.He is disembarking for emergency repatriation to the UK.He needs access to mobile calls using his EE SIM o...
Making and receiving calls while abroad
Hi,I have purchased a roaming pass for 7 days and upgraded my phone plan to indclude roaming which will take place on 26th April. I am currently in Australia and though my wifi is working I am unable to make or receive calls, but can receive text. I ...
Resolved! Tnt sport bundle
Hi all. I recently ordered a TV with tnt sport added for 24 month as an add on. I have received the TV but cannot activate the sports. One time activation says I have nothing to activate. I have tried ringing 150 but we all know that's a waste of tim...
Cant use mobile to make calls in Greece
Can use it to go on internet and sms but I cant ring anyone in UK or in Greece via mobile direct. EE alleges they are working on issue since 18th April. With no end in sight. Once they trebled their roaming charges it all went to pot, maximum price ...
Smart Hub Pro and IPV6
I have a 1G service FTTP with the smart hub pro and generally it is working.looking through all the settings I have an issue on IPv6. The hub status is enabled but the IPv6 network status is disabledI cannot find a method of enabling it and the guide...
Resolved! Help with payment and switching to Pay As You Go
Hello, I am currently abroad (in Russia) and unable to call your support number. I have received a notification about an outstanding balance of £68.32 and would like to pay it to avoid service interruption. I also would like to keep...
