EE picture message

Jodypodes
Visitor

I have received a message saying someone has sent me a picture message and then a password to put in. Does anyone know if this is safe? I don’t recognise the number that’s sent it but it does take me to an EE website 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Your phone is not set up for MMS. For most phones, you can download the MMS settings needed from the online set up tool . This will save you having go to EE's MMS repository.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Jodypodes  Yes it’s safe.  If you have MMS enabled on your device you’ll then receive this directly on your device.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

Your phone is not set up for MMS. For most phones, you can download the MMS settings needed from the online set up tool . This will save you having go to EE's MMS repository.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP