Are calls from EU countries to the UK free

Carolbill
Investigator
Investigator

On a monthly sim only deal are calls from an EU  to the UK free

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

@Carolbill , are you abroad or do you mean if someone rings you from the EU?

If you are planning to go abroad to the EU, you can get a roaming pass, which works in the EU and five other countries, then yes, calls to the UK will be included at no extra cost, but anyone ringing you from one of the EU countries will pay, according to their plan in their country.

You will need to make sure that you having roaming activated on your account before going abroad. Hope this answers your question.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

@Carolbill , are you abroad or do you mean if someone rings you from the EU?

If you are planning to go abroad to the EU, you can get a roaming pass, which works in the EU and five other countries, then yes, calls to the UK will be included at no extra cost, but anyone ringing you from one of the EU countries will pay, according to their plan in their country.

You will need to make sure that you having roaming activated on your account before going abroad. Hope this answers your question.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Thanks you, that is just the info I needed, thanks

@Carolbill , You are welcome, glad I could help, have a good time.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.