Community Activity

Home page has new symbol says welcome to EE ?

Today I have the EE on closed page when open phone as normal now I have a shamble on home page which says welcome to EE I have been with EE for years many so why ? And how to remove if I click it it won’t allow me to remove permission to stop notific...

madeline50 by Established Contributor
  • 30 Views
  • 3 replies
  • 0 Helpful

EE sim plan

When I try to top up my sim plan, there is a pop-up ad about the £10 for 20GB plan promotion. However, once I click the ad, it shows “internal server error”. I am wondering if the deal is already cancelled. If so, please remove the ad. If not, please...

Delivery Dispute and Helpless.

I am a loyal customer of EE and have been for some time. I ordered an addition line to my account with the device IPhone 14 pro. It was on back order and I was told, I’ll get an email when it’s out for delivery.on the 27th of October, DPD sent me a t...

Chris933 by Investigator
  • 2268 Views
  • 23 replies
  • 1 Helpful

Network Service Status page is down?

I got a text from EE last Tuesday to say that there were problems with our local mast. Three days later we still have zero mobile signal at home.  More frustratingly, the network service status checker at https://ee.co.uk/help/service-status  has bee...

Doric by Established Contributor
  • 17 Views
  • 2 replies
  • 0 Helpful

Price increase

Hello, why is my monthly SIM card fee now £25 after 6 months, when it was £20 at first?

Ay89 by Visitor
  • 367 Views
  • 7 replies
  • 2 Helpful

Smart Hub Pro: Hands On - The good, the bad and the ugly

Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...

ChicChoco by Skilled Contributor
  • 26155 Views
  • 74 replies
  • 34 Helpful