Difficulty receiving text messages

[Stephen_22]

"I am experiencing difficulties receiving text messages on my EE eSIM. I can make and receive calls, but unfortunately, I am unable to receive text messages. Initially, everything was working fine—I could send and receive text messages—but after about 24 hours, it stopped. Now, I can no longer receive text messages. This is particularly challenging because I need to receive security codes via SMS for various setups on my new phone. Please help!"

[bristolian]

Does your phone show coverage indicators? Can you make & receive calls? Can you send text messages? What happens if you send a message to yourself? Are you in the UK or abroad?

[Stephen_22]

Yes, my phone shows coverage indicators. I can make calls and I can receive calls. I can send messages but I can't receive.  I am in UK 

Thank you 

[bristolian]

What happens if you send a message to yourself?

How about if you send a message NUMBER to 150?

[Stephen_22]

If I send a message to myself.  I do receive the message.  

[Stephen_22]

I have sent a message NUMBER to 150. 

[bristolian]

FYI you have a short time after posting to edit, negating the need for multiple short replies.

If you've received your own message, then your issue seems to be with particular senders rather than a general inability to receive. Can you identify any pattern to this - perhaps certain networks? Certain people? Automated senders?

[Stephen_22]

I can't identify any pattern.  All verification codes for my app activation, I can't receive any.  

[Peter_W]

Hey @Stephen_22, thanks for reaching out to us about this 😊

Is it just these verification messages that seem to be affected here, or are you not getting texts from your regular contacts too?

What happened when you tried NUMBER to 150 like @bristolian mentioned too?

Peter

[Stephen_22]

I am not getting texts from my regular contacts too. 

I tried sending the number to 150, but I'm not sure if it went through. 

If i send messages to other people they received but I can't receive theirs