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Data not working in Munich

SR69
Investigator
Investigator

I have worldwide data enabled and have plenty of data left in my plan but am getting no connection, edge connection or sporadic periods of connection across Munich.

Below is the sms I received from 150:

Your phone is currently set up for use worldwide.

Great news, when in Germany you can use your plan's data allowance, this includes calls, voicemail and texts back to the UK at no extra cost.

Calls to countries outside the EU are £1.54 per min and texts 64p each. Picture messages are 83p and are not included in plan allowances.

 

7 REPLIES 7
Christopher_G
EE Community Support Team

Hi @SR69 

Welcome to the community.

Have you tried manually connecting to a different available network? 

Chris

Yes - I tried three different networks. 

Christopher_G
EE Community Support Team

OK, thanks @SR69 

What kind of phone are you using?
Chris

iPhone 14

iOS 17.1 Public Beta

Christopher_G
EE Community Support Team

Could you try switching to 4G only in your network settings, just to see if it makes a difference, @SR69?

Chris

Hi Chris

Thanks for this tip, I will try it next time I am in Germany as my trip is over now. 

ak370
Investigator
Investigator

Just a few days ago in Germany also had only EDGE connectivity which was not useful for internet, maps etc. Really frustrating. This is something around roaming standards probably as I tried also with Lebara and I think I got the same EDGE connectivity only. I have not played enough with settings, shame there was no box to untick EDGE. Using Iphone 13 mini with latest software.