The EE Community

Poor signal Duxford

The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. network coverage says excellent. I can assure you it’s not!!

Unable to activate my TNT Sports subscription

On May 4th 2025 I got a free TNT Sports Subscription following an upgrade. EE sent me a text (from 150) saying to activate, go to link ee.co.uk/tntsports. This is no help whatsover. And states I have nothing to activate. That was on the app, and I ha...

Re: Getting charged for something that's already been sent back

I received my we box and did not like it so I sent it back after 2 days six months down the line I noticed money being taken out my account so they had six months money off me and said I didn’t ring them to cancel since then they are telling me me I ...

Current call and charge records since last bill

I can't find any way to see the current call costs on my account since the last bill was paid. I assume it is somewhere in the website that I can't find?Cheers

POWER HUB REPLACEMENT.

Just received my new Power Hub Replacement. Well done to EE for taking this action. However I think the bag to return the old one is a touch too big. Surely a waste of resources?Stu.

Recption

Calling to the UK from South Africa on a PAY AS YOU GO

Hi,I have an EE number and am already in South Africa and did not know about setting up roaming before I left. Now when I try and call a number or text a UK number while here in SA it tells me these calls are barred.  So now I cant phone 150 it says ...

Reception

When I try to make a call I get a message :- NOT REGISTERED ON NETWORK.  And I can not use my phone what has happened 

Fantastic service

I just have to say thank you so much to Tariq and his colleagues at south wales call centre. I am blown away by how over and above the job this staff member went. I was struggling with lack of service and that I had 2 separate devices but couldn’t fi...