Data in UAE

[Judedoesntknow]

Hi. I have been in Dubai for over a week now, I expected to receive a text saying “welcome to (insert country) as happens whenever I travel. But it is still yet to happen and I still have no service. I have roaming on and have tried all the usual fixes )turning phone off etc..)

[Chris_B]

@Judedoesntknow  If you have no service then you’re not going to receive anything you need a signal to receive.   Is roaming enabled on your EE account?   With this enabled you’ll have a signal to make/receive calls/texts.     Sounds like roaming isn’t enabled on your EE account,  but have you tried a manual network search? 

[Judedoesntknow]

Hi Chris thanks for your response. I have tried manual network search and I’ve tried connecting to all networks to no avail. I believe roaming is enabled, but if you could tell me how to confirm this I’d appreciate it greatly.

[bristolian · Accepted solution]

Roaming is what enables your phone to connect to foreign networks, it is normally activated by texting ROAMING to 150 before leaving the UK, a text message confirmation is then sent.

If you didn't do this, then you'll need to contact EE CS by another means.