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Smart Hub Pro SH4-1 Firmware

I just installed a new SH4-1 and started the firmware update via the EE app... three hours later it is still thinking about it.Version installed shows r2.64.6-R-1303886-PROD-1 

GDog3 by • Explorer
  • 4 Views
  • 0 replies
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Change of ownership problems

I have an ee phone number on my brothers account and I have my own account - I have had a new phone on my own account and wanted to transfer the number across - on the phone to ee today to do a change of ownership with my brother present aswell and t...

Cat36 by • Explorer
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  • 3 replies
  • 0 Helpful

Wifi issue

EE are the worst my broadband hasn't worked for a whole week and they have done nothing to get it working and offered nothing to compensate for it they tell me I still have to pay for full service even though I have no service completely disrespectfu...

Smart Hub Pro vs OrbiPro

I took delivery of my Smart Hub Pro and satellite today, and so far, results are a bit disappointing compared to the 2 year old OrbiPro SXK80 set up I had, which gives WiFi 6.Upstream definitely slower and range seems to be less.Does anyone else have...

GDog3 by • Explorer
  • 8 Views
  • 0 replies
  • 0 Helpful

Resolved! 4GEE home router 3 - won't play Netflix

I have a new 4GEE home router 3, everything has connected except my 2 teles cannot get netflix to work on them. catch up (bbc i player etc ) and disney plus are fine but netflix wont get past either 0%, 25% or sometimes 76% then I just get a message ...

sezgrump by • Contributor
  • 8721 Views
  • 27 replies
  • 8 Helpful

Is my direct debit cancelled, if payment missed?

Hi,I missed my direct debit payment for EE mobile at the end of May due to lack of funds, it was tried again a week later I believe and it was returned, just made a payment now via EE app notification and now showing as paid. Can I confirm that my di...

RZA1984 by • Visitor
  • 20 Views
  • 1 replies
  • 0 Helpful

Cloned number?

I think my number has been cloned.  I keep receiving messages and calls from numbers asking who I am as they don't have it saved. I legit call about 3 people a month so it certainly isn't me. Has this happened to anyone else? Is there a solution? I r...

HR

Hi, im trying to find the email for hr is there anyway i could get it

B2005 by • Visitor
  • 15 Views
  • 1 replies
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Resolved! Game Pass stopped working but showing as Active on the Xbox

Hi,I've had Xbox game pass as an addon for ages, it's always worked, but today my Xbox and Xbox app don't think I have Game Pass.My EE app shows Game Pass as an add-on, and my Xbox says "Active subscription: game pass ultimate active, purchased from ...

Chris_g26 by • Investigator
  • 28 Views
  • 5 replies
  • 0 Helpful
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