Change my package whilst abroad

Janeygirl
Explorer

I’m going to South Africa for 6 weeks and really don’t want to pay £6 a day for Wi-Fi…

can my current package be altered for this period?

 Thank you. 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Janeygirl   Wi-Fi doesn’t cost you anything,  Cellular data on the other hand will.   And if you’re a contract customer you can not change your tariff as your bound by the agreement that is your contract between yourself and EE. 
 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

WiFi is just a wireless connection between a mobile device (tablet, laptop or phone) and a broadband router - the only cost is for the broadband connection, which is free in the case of public WiFi.

The daily cost you're referring to, is likely for a roaming add-on. You can view the roaming costs for using your phone on South African mobile networks at https://ee.co.uk/help/help-new/roaming-costs/countries/southafrica 

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

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