The EE Community

Canon TS9551Ca won't connect to EE Hub

I recently switched to EE Broadband and now I cannot connect my printer to the hubI've tried resetting the printerI've turned it off and onI've turned the WiFi off and onI've tried WPA2, WPA3-Personal, WPA3I've tried WPS connectI've tried using the C...

Ee has not delivered my phone

EE/Verisure Smart Home Security System

Oh my god!  How difficult can it be to purchase a product that EE offers!!!I have been trying to purchase a home security package that EE offers with Verisure since mid April 2025.  My details have been passed along to the specialist sales team on nu...

Cant use esim

Hi I had an Esim on my old phone and had to temporarily change it with another phone due to being repaired. I have tried to log on the app MyEE to activate it on this phone so I can use my new phone as usual and I can’t due to app not being available...

Moving out of signal

Hi There, Can someone help. I have a number of business lines, which all work fine, but I've moved my offices to an area where there is absolutely no EE signal. They are literally bricks. I don't always use Wifi calling as our wifi is quite unreliabl...

No Internet Connection on my OPPO

Hi.I am unable to send or receive emails and i have no internet connection on my mobile.I have restarted, did the airplane mood toggle thing, reset the network setting but still not workingCan anyone advise?

Pac code

My son has iphone and has a new sim with them and he wants keep his old number how do I do it . I need a pac number if I'm correct 

Live chat

I was using live chat option in ee app and ordered new plan for my sim the ee support changed my plan and then the support asked me to check if my sim is 4g or 5g I told him give me minute to double check then I exit the ee app to check and when I ca...