Community Activity

Apparently I can't afford an upgrade

Is there an issue with upgrades?I am trying to upgrade from a sim only from £11 pm to a  36 month plan for £24 but after putting in salary range it's telling me I can't afford that. I put in one of the higher brackets so it's nonsense to think I can'...

tsfmbarr by Investigator
  • 98 Views
  • 5 replies
  • 1 Helpful

No service on iphone

Hi,My sons iphone is saying no service but was ok this morning. I have asked Google and hes done all the steps it says but its still the same.What do I do??Thanks for any help

Mickyj93 by Explorer
  • 14 Views
  • 2 replies
  • 0 Helpful

Home Phone Adaptor not linking

As the landlines are moving to digital, I had to buy a home adaptor to link with the hub. On trying to link the adaptor with the Hub and following the instructions, the adaptor starts to flash red meaning its not linked.Ive tried this now four five t...

Wallsy10 by Explorer
  • 28 Views
  • 4 replies
  • 0 Helpful

Stuck in USA ee are rubbish!

I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do? 

Dan516 by Investigator
  • 396 Views
  • 34 replies
  • 5 Helpful

SPORTS CHANNELS ON COMPUTER

I'm a recent subscriber to EE TV & Broadband. The sports from TNT & from Sky are fine on the TV but I'm getting confused as to which I can watch, if any, on a computer. This would be handy if others in the room are watching TV and I can use the compu...

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Parental Filtering Finally Working - EE Smart Hub Pro

I’ve been with EE since January and have the Smart Hub Pro WiFi 7.The website filtering hasn’t worked since day 1, despite having adult content blocked. For example, access to sites like ‘pxxxhub’ was allowed.Suddenly tonight it is now working. I can...

arjb1976 by Explorer
  • 51 Views
  • 3 replies
  • 0 Helpful

Order status. Website not much help.

Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks

gfb8846 by Explorer
  • 19 Views
  • 1 replies
  • 0 Helpful

Microsoft Teams not working

Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...

HughPB by Investigator
  • 596 Views
  • 18 replies
  • 2 Helpful