Can't receive messages from anybody besides 150

[Stuart826473]

I'm on a pay-as-you-go contract and suddenly I can't receive messages on my phone but can still get messages from 150.

I can still make phone calls 

[Northerner]

Hi @Stuart826473 

Are you in the UK. 

Can you text your own number and is that text received.

Thanks 

[Stuart826473]

I live in the UK and I am able to send myself messages

[Lesley_W]

Hi @Stuart826473 

Welcome to our community.

That is odd that only texts are affected and not calls. Are you able to send outgoing texts to other numbers? 

Lesley

[Stuart826473]

I am not able to send messages 

[Leanne_T]

Hi there @Stuart826473 

Thanks for coming back to us. 

If you can send texts to your own number the texts should be sending for you. 

Are the texts being sent to UK mobile numbers? Is this affecting more than one number? 

What happens when you try sending texts? 

Thanks 🙂

Leanne.

[Stuart826473]

The texts are being sent to UK numbers. It is only my number that cannot send messages. When I send a message it appears as though it has been sent but the person I send the message to does bot receive the message 

[bristolian]

Your phone does not know whether a particular number is its own when you're sending a text - it submits to EE's SMS server in any case, that server then does the routing.

So to put simply - when you say "it appears as though it has been sent", do you mean your phone displays "message sent"?

If you receive your own text, it further proves that messages you send are being received. Is there any pattern to the messages that are not being received - Android/Apple phones? Particular networks?

[Stuart826473]

My phone does say "message sent" but the person I send the message to does not get the message. This happens when I send myself messages too. I'm not really sure what's Supposed to happen when I send myself a message, I don't get a notification or anything it just says "message sent".

I can't send messages to anyone and can't receive messages from anyone not even paypal. The only number that can send me messages is the ee 150 number

[Stuart826473]

I said I can't send anyone messages, I meant I can send messages but they don't receive them