Can’t make phone calls at all sim not provisioned

[Kyronfm]

I’ve transferred my old phone to my new one and I can’t make calls can’t receive calls texts nothing I’ve put my old sim in my new phone as I’ve kept my number but I have no signal and nothing works 

[Leanne_T]

Hi @Kyronfm 

Thanks for coming here. 

Did you get a new SIM card? 

Does the SIM card work in the old phone? 

Leanne 🙂