16-09-2023 06:36 PM
Can not receive calls but can still make them.
Not on flight mode. Not on do not disturb mode.
Have taken out and replaced my sim.
Still a problem.
Have tried calling EE but on turn phone for over an hr and still in a queue.
17-09-2023 10:20 AM
Hi @AR811,
Welcome to the EE Community. 🙂
Is this affecting all calls? What does the caller hear when attempting to call you?
James
17-09-2023 06:24 PM
Hi James
It goes to voicemail.
If I go into my sim card manager it shows Message and calls are both greyed out.
17-09-2023 06:50 PM
I have tried another network sim and it is working fine.
It must be a problem with the network provider or the sim card.
I still can not get through to EE customer services.
Should I order another sim or wait and try to get through to EE?
18-09-2023 08:29 AM
Hi @AR811
Did you manage to get through to speak to someone last night?
Chris
