11-04-2024 02:42 PM
I’m travelling to Asia, and can’t find anywhere to speak to any human in EE! 150 is not answering my question! How do I know if I can use WhatsApp to text, call and video free?
11-04-2024 02:47 PM
@IVORYsaint222 you will be charged if using mobile data, but it should be free if you are able to connect to WiFi.
11-04-2024 03:03 PM
@IVORYsaint222 : WhatsApp uses data for whatever functions it provides (I'm not familiar with any other than messaging). Outside the EU you will need to buy a data add-on to use it.
Outside the EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in e.g. https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/india.
If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.
If you are on PAYG, make sure you have already used your PAYG SIM to make a call or text in the UK.
11-04-2024 03:23 PM
Or you can use WiFi if you can find it.
11-04-2024 04:39 PM
There is a voice add-on giving 60minutes call-time globally for £14.05 - given data costs in some Asian countries, it may well work out cheaper to make standard direct-dialled voice calls unless you'd prefer to be constantly tied to WiFi-hotspots.
All different options.