Calls to Republic of Ireland

[Celticpjod]

Im half way through my 2 year contract and had calls to Republic of Ireland included in plan. Since the April price increase i am now getting charged for calls to Ireland (landline and mobile). Spoke to services and waffled somthing about April price increase and want me to purchase a £15 add on for international calls. My point is they were included in the first year but now there charging me on the same contract. Expires June 2027 

[XRaySpeX]

Calls to RoI from UK are chargeable -see Call Abroad from the UK - Ireland . You may have once had the £15 pm International Pass.

[Chris_S · Accepted solution]

Hi @Celticpjod 

Welcome to the EE Community and thanks for getting in touch.

It's understandable that you'd be concerned by this.

If you've not changed your plan, no features that are included in your plan would have been removed.

As @XRaySpeX mentioned, you may have had an additional bundle that gave you international calls at a monthly fee.

I'd recommend getting back in touch with us so a guide can give you some clarity about the situation.

Chris S