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Community Activity
Urgent - Saying No data, and unable to contact Support as "insufficient funds".
Hello EE Support,This is the only way I can see to contact you, which is appalling service. My account auto-topped up with 52GB data on 1st April, and I have 51.7GB remaining. About 11am this morning, my data stopped working, despite having full 4G s...
Resolved! Socail tariff for mobile contracts
HiI was wondering is there a socail tariff for mobile contracts. Mine isn't up yet but when it is j was hoping EE do a socail tariff for customers who r on benefits or are a senior citizen .
Resolved! Roaming Inclusive Extra Changed Mid-Contract – What Are My Options?
Hi all,I’m really hoping someone can help or offer advice here because I’ve been left in an absolutely awful position by EE.When I renewed my contract, one of the main reasons I stuck with EE was because of the Roam Abroad Pass included as an Inclusi...
Guest Order No Confirmation
Ordered the Nintendo Switch 2 bundle this morning as a guest and haven't received a confirmation email.Checked Spam/Junk and other mail folders with no luck.Cannot track the order as website session expired and need a order confirmation number.Cannot...
Move address or Migrate first?
I'll try and keep this brief. Moving house and want to switch to EE 1.6Gbps from my BT broadband 960Mbps. I'm 18 months into 24 month contract. I have 2 weeks til move in date.Do I migrate from BT to EE first, then move the address? Or do it the othe...
Price hikes
Very unhappy to be notified of the new price increases. I would like EE to justify the increase although I'd only be expecting the same BS as every other supplier I guess. Not fair for customers tied into a contract we're not a blank chequebook
5g Modem and Voip telephone
Can I use a Voip phone with my 5gModem.If it's possible what phones work
Urgent: No Mobile Data Access Despite Active Plan and Credit
Dear EE Support,I’m extremely frustrated with the quality of your service today.I currently have no access to mobile internet — which caused a real inconvenience, as I wasn’t even able to end a Lime bike ride due to your network not working. Your app...
EE ID
Last week, I couldn't log in to EE ID, at I got Mobile Tech to fix it got a text 3 days after saying it had been fixed I try longing to fine that my EE ID as been full delete and gone so I when to my local EE store and they told make New ID and they ...
