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Calls not working abroad even tho i have roaming

Shabbylibrarian
Investigator
Investigator

‎02-10-2022 08:56 AM

So they worked when i went through Belgium, germany, czech, poland but not now that i am back in czech. I did not get a welcome text like before. I cannot ring the helpline as i can't make calls. The digital chatbot does not appear. 

0 Helpful
11 REPLIES 11
Christopher_G
EE Community Support Team
In response to Shabbylibrarian

‎02-10-2022 09:40 AM

No, unfortunately there isn't customer support through email, @Shabbylibrarian.

Contact EE >

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Shabbylibrarian

‎02-10-2022 02:24 PM

You could install Skype. It doesn't cost you anything.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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