Calls cutting out after 15 minutes

[aspinas]

Hi, 

Over the last few weeks/months, i've been noticing that calls are cutting out after 15 minutes- not just related to one particular number. Its extremely frustrating. Signage coverage is good, and I am not calling by wifi/internet.

What would be the reason for this happening? And can this be fixed somehow. I'm using a Samsung Galaxy A-40. 

Thanks

[bristolian]

Data roaming simply means using data when using a network other than your own, such as when abroad.

VoLTE means making voice calls over 4G, and has nothing to do with mobile data.

Voice calls do not use data, I would strongly recommend enabling VoLTE as it can also lead to coverage improvements in some cases.

[MrBee]

Hi, I've had exactly the same problem with my phone as well. I had this issue with my Pixel 6 Pro, and now I still have the same problem with my new Pixel 7 Pro. It's not related to any phone setting as I've tried phoning using WiFi, using the phone sim and a number of other settings, but always the same result, after 25 minutes (give or take), I get cut-off, I call again and everything seems fine for another period. Not sure what's going on so if anyone has any ideas, "speak up". 

[Christopher_G]

Welcome to the community, @MrBee.

Have you spoken to our Technical Support team about this yet?

Chris