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Calling.uk.from abroad

Eyeball13309
Investigator
Investigator

Hi all, 

Would someone mind telling me exactly what it would cost me to call and text to uk phone numbers from spain. Info on here just isn't clear enough...it says you can roam for £2 a month and calls will cost £1.50/m and 67p/text, or i can avoid these charges for £10 a month (but is £10 ALL i will be paying and EE will just use up my usual call/text/data plan allowance i have in uk?)

Some feeds are saying don't worry there won't be any extra charges, other feeds are saying the £10 roaming add-on won't work if calling uk from spain as we aren't in EU anymore...confused? So am I!!!

 

My mobile plan is unlimited calls & texts and 50gb data in uk. Just want to be able to use my phone in spain for the next 2 weeks for as cheap as possible and to avoid (if possible)  the extortionate call and text rates. 

 

Thanks all, really appreciate any advice 😉

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

The online tool that lets you get the costs for your specific circumstances is here 

 

If you wish to use your UK allowances in the EU, you can either pay £2/day or take the "Roam Abroad" add-on for £10/month - details here 

View solution in original post

8 REPLIES 8
bristolian
EE Community Star
EE Community Star

The online tool that lets you get the costs for your specific circumstances is here 

 

If you wish to use your UK allowances in the EU, you can either pay £2/day or take the "Roam Abroad" add-on for £10/month - details here 

XRaySpeX
EE Community Star
EE Community Star

Are you on contract or PAYG?

  • If on contract, the £2 a day or £10 / month is the price of using (up) your UK allowances in the EU.
  • If on PAYG, as yet EE haven't introduced any charges for PAYG users to use their UK allowances in the EU. EE has not yet announced if & when they may start. So you may continue to use your pack allowances in EU as before w/out charge.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you both for replying. I am on 24m contract....I decided to pay for the £10 Roaming Pass allowing me to use my usual contract allowance texts/minutes/data without further charges.

 

Really do appreciate you help with this. Brilliant advice! Thank you 😊

@XRaySpeX 

@bristolian Thank you both for replying. I am on 24m contract....I decided to pay for the £10 Roaming Pass allowing me to use my usual contract allowance texts/minutes/data without further charge

 

Really do appreciate your help with this. Brilliant advice! Thank you 😊

Leanne_T
EE Community Support Team

Thanks for coming back and letting us know @Eyeball13309

 

Before you travel please check your My EE account to make sure roaming and call abroad is active, see our EE Roaming - Getting ready to use your phone abroad post, for help on getting set up.

 

Have a lovely time.

 

Leanne 🙂

@Leanne_T Many Thanks Leanne...will do ☀️

Leanne_T
EE Community Support Team

No problem @Eyeball13309 

 

Leanne 🙂

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP