07-06-2025 05:22 PM
Hello,
I need to get hold of my call log from July, Augusy and Setptember 2024 - I am unable to find these on the EE app or website, and would like to know how to request these.
Thank you
Solved! See the answer below or view the solution in context.
07-06-2025 05:31 PM
If you had itemised billing active at the time, look at those bills. If not, look at your phone's call log.
You can request a copy of your personal data via a Subject Access Request - https://ee.co.uk/help/cyber-security/getting-started/request-my-personal-data - call logs are normally 6months limit, but can be 12months in some limited circumstances.
07-06-2025 05:31 PM
If you had itemised billing active at the time, look at those bills. If not, look at your phone's call log.
You can request a copy of your personal data via a Subject Access Request - https://ee.co.uk/help/cyber-security/getting-started/request-my-personal-data - call logs are normally 6months limit, but can be 12months in some limited circumstances.