Call forwarding while abroad
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29-10-2022 12:21 PM
Call forwarding not working while abroad
i wanted to forward all my calls to a UK landline number.
it will work while in the UKJ, however it will stop working once i travelled
While abroad i tried to connect to multiple local network providers while abroad, however it doesn’t work
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29-10-2022 02:23 PM
Hi @Ma126.
What happens to your calls when you're abroad and it's set up?
Do they go to voicemail?
Jon
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14-11-2022 05:25 PM
Hello I have same problem,
Now I am outside of UK and I want to forwards my calls to UK number. When someone calls me directly go to voice mail
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14-11-2022 11:58 PM
So if you guys are wanting to divert all your incoming calls to another number (working on the assumption you're on postpaid / contact accounts rather than prepaid where this doesn't work) then you need to type into your phone
**21* NUMBER YOU WISH TO DIVERT TO then # - then dial like you would a phone call
e.g.: **21*020xxxxyyyy# (dial)
That is the network setting to divert all calls to that number without trying to reach your phone first. To remove this divert when back in the UK, call ##21# from your phone then dial - this removes it.
If you're still having problems and calls are forwarding to voicemail and you don't want them too. You can cancel all diverts on your line by calling ##002# (then dial). This removes all diverts meaning your phone will ring until the caller hangs up.
