16-09-2023 11:30 AM
I've stopped getting spending alerts from my bank. I've been onto the bank and they say everything is ok at their end. My notifications are on. Nothing has changed on my phone.
16-09-2023 01:28 PM
Hi @LittleL19,
Welcome to the EE Community. 🙂
Are these alerts sent via text message or as a push notification from your banking app?
James
17-09-2023 01:24 PM
Push notifications.
17-09-2023 02:17 PM
Hi @LittleL19,
Any problems with push notifications will need to be raised with the app developer. Your mobile network just provides the mobile data connection over which your app is updated.
James
17-09-2023 02:22 PM
@LittleL19 Have you checked your notifications settings for this app.
17-09-2023 02:26 PM
Thank you James. I will look into that. Regards.
17-09-2023 02:28 PM
Yes, all notification settings are on. Thank you Chris.
17-09-2023 02:29 PM