Both mobiles on my account were inactive (powered off) for several months. When they were turned back on, neither of them found the EE network. I had four bars of signal and received a message saying the mobile was not registered on the network when I attemped a call. The usual troubleshooting with tech support ended in EE sending two new SIMS, which resolved the problem.
Has anyone experienced this? If so, was an explanation offered as to why it occurred?
I'm also interested in hearing any speculation as to what may have caused this.
Thanks.
