07-02-2023 02:29 PM
I paid for the subscription and have a lot of data left but I can't use the mobile service anywhere. I can't call or go online when im out. Really need help with this.
07-02-2023 04:24 PM
Hi @JohnLau
What phone are you using?
Do you have a signal on the phone at all?
Have you tried restarting it?
Jon
07-02-2023 05:09 PM
Tried restarting it and changing the Sim slot. I'm using s22 ultra and absolutely no signal
07-02-2023 05:29 PM
Do any friends or relatives use EE locally?
Have you had service in the past?
