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1471 and 1571 not working after transferring mobile number to EE

CraigBT
Explorer

‎08-04-2022 09:44 AM

I transferred my mobile number from BT Mobile to EE. Since the transfer and after fitting the new EE SIM the 1471 and 1571 services do not work. Anything I need to do to make them work?

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2 REPLIES 2
Christopher_G
EE Community Support Team

‎08-04-2022 10:38 AM

Hi @CraigBT

 

Welcome to EE and our community. 🙂

 

The 1471 and 1571 services are both BT services so are not available on the EE network. 

 

To retrieve your voicemails you can use the option within your phone menu, or dial 222 from the keypad.

 

EE Voicemail help >

 

Chris

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XRaySpeX
EE Community Star
EE Community Star

‎08-04-2022 01:22 PM

@CraigBT : The 1471 and 1571 services are landline features, not mobile, & are available from EE landlines. There are diff VM features on EE mobiles.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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