I recently bought the 30 mins from anywhere add on, which worked fine. This ran out and there was no option to repurchase this add on during the same month, so I bought the 120 mins from anywhere add on. This is not working and I desperately need to call my travel insurance so I can book a hospital appointment. Can someone please help me? I’ve tried turning my phone on and off, taking the SIM card out and reinstating. Nothing seems to work and there’s no way of contacting EE while abroad without being able to call the U.K. I’m currently in Thailand.
