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I am unable to make or receive calls

00gn
Explorer

‎01-08-2025 09:53 AM - last edited on ‎01-08-2025 11:20 AM by EE Community Moderator

I got an issue with this topic as well. I got full coverage but unable to make or receive calls. Other than that is fine.

0 Helpful
3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎01-08-2025 10:15 AM

Post moved to a new thread.

When were you last able to make or receive calls? What happens when you try making a call?

00gn
Explorer

‎02-08-2025 08:15 PM

Just before I upgrade my sim to new plan and when I try to call either 150 or other UK phone numbers, it just ended the call straight in 1s.

0 Helpful
Michael_D
EE Community Support Team
In response to 00gn

‎03-08-2025 09:08 AM

Thanks @00gn.

Have you carried on with the existing SIM, or did you get a new one?

If you look in the EE app under Manage > Mobile & SIMs, what mobile plan does it show you are on?

Are you currently in the UK or abroad?

Michael

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